Kolejna witryna oparta na WordPressie
Kolejna witryna oparta na WordPressie
- Manage and resolve all all inbound and outbound phone calls, emails and chats with precision and care.
- Quickly Identifying and resolving troubleshooting product issues.
- Prepare comprehensive reports that outline technical challenges for service technicians.
- Check and prepare the resolution process of customers technical issues.
- Assist customers with both warranty and out-of-warranty services, such as Fixed Price Repair, Extended Warranty, and Spare Parts.
- Bachelor’s degree.
- Fluent in Czech (minimum C1 level) and English (minimum B2 level).
- Great interest in new technologies.
- At least 6 months of experience handling claims and consumer complaints.
- Solid understanding of Windows and MS Office.
- Employment contract with a full-time position.
- Work in a modern office at Global Office Park, right in the heart of Katowice.
- Comprehensive benefits package, including a MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
- Comprehensive training to fully prepare for the role.
- Free language classes (English & Polish).
- Attractive bonus for recommending your friends to work with us.
Podobne oferty
Customer service specialist in the automotive with German
Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. Collaborate with...
Firma: Concentrix
Lokalizacja: śląskie / Katowice
Travel Advisor with Greek Expertise
Your responsibilities Connecting Across Channels: Engage with adventurers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality....
Firma: Concentrix
Lokalizacja: śląskie / Katowice
Customer Service Advisor with German
Your Daily Grind: Start every day with a delicious cup of coffee, and help our customers by answering queries through phone, chat, or web forms Each case is handled like a special coffee recipe – resolving warranty issues, coordinating repairs, and providing...
Firma: Concentrix
Lokalizacja: śląskie / Katowice