Customer Service Agent with German

As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks

• You will be a single point of contact for the banks clients for different types of inquiries
• You are able to manage all different types of inquiries generated via inbound activities such as chat and email.
• From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience

Requirements:

• Previous experience in Customer Service - not mandatory
• Excellent written and verbal communication
• Fluent, verbal and written in German and Minimum B2 English
• Ability to multitask & work under pressure
• Fast learner, diligent worker
• You are expected to provide background checks (certificate for highest level of education, references from previous employment, clean criminal record)

Offer:

• Attractive salary package paid 14 months per year plus Meal Allowance
• Health Insurance
• Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
• Regular team and site events
• The diversity and security of a global world leader
• We will offer you a relocation package (flight + hotel) in case you need to relocate from a different country